Dip. in Business Information System

・Software development utilizing a wide range of programming languages and frameworks.

・Expertise in IT infrastructure, including networking concepts and cloud computing.

・Database management systems and enterprise data architecture.

・Expertise in traditional and agile project management, systems analysis, requirements management, and creating technical documentation and presentations.

B.A. in Economics

Business Analyst – Developer

・Gathered and documented detailed business requirements, translating them into functional specifications (FRD), resulting in a 30% reduction in document preparation time.

・Supported back-end developers with database analysis using MSSM19.

・Created and implemented screens and features using PowerApp, improving workflow efficiency.

Business Analyst

・Coordinated five Agile/Waterfall projects (5–9 members/project), maintaining project schedules with less than a 1-day variance per task; created and analyzed projects related documents

・Conducted database analysis and managed client communication, enhancing project completion rates and client satisfaction.

・Designed test cases and executed testing, reducing bug-logging and troubleshooting time by over 40%.

・Collaborate with team members to troubleshoot and resolve technical issues efficiently, reduce 50% re-assigned bugs by customers.

・Developed user guidance and delivery documents, achieving a 100% customer return rate.

Marketing Executive

・Advised customers on product solutions, collaborating with factories and the delivery department to innovate and develop new offerings.

・Managed logistics and delivery records, coordinating shipments efficiently (FOB, CIF, DTD), generating $70,000 in revenue and establishing relationships with 20+ clients.